UHealth IT Software Upgrades on University-Owned Computers

Please find below important information regarding scheduled software upgrades on university-owned computers which will occur on a rolling basis across the medical campus starting Thursday, February 27. If you have any questions, please contact the UHealth IT Help Desk by emailing help@med.miami.edu or calling 305-243-5999.  

Upgrade from Windows 7 to 10

To ensure your computer continues to receive Microsoft security patches, we are upgrading all machines to run Windows 10. 

If you are currently using software that requires Windows 7, you are encouraged to contact the software vendor and request an upgrade to a version compatible with Windows 10.

Transition from McAfee to Carbon Black

We are updating our current McAfee anti-virus, to Carbon Black endpoint detection and response (EDR) software. This will offer sophisticated detection of attacks and the ability to stop attacks from spreading to other systems on our networks. 

Schedule & Instructions

In an effort to reduce the impact on operations, upgrades are scheduled to occur on Thursdays after 8 p.m. To prepare, please save all of your work, close all programs, and leave your computer turned on.

Date Location Upgrade Type 
February 27 Dominion Tower Windows
CFS  Carbon Black
Neurological Research Building Carbon Black
Don Soffer Clinical Research Center (formerly Clinical Research Building) Carbon Black
Date Location Upgrade Type 
March 12 Dominion Parking Garage Carbon Black
Medley Call Center Carbon Black
Parkinson Building Carbon Black
Calder Library Carbon Black
Mailman Center for Child Development Windows & Carbon Black
Diabetes Research Institute Carbon Black
Fox Building Carbon Black
Debbie School Carbon Black
March 19 Biomedical Research Institute Carbon Black
McKnight Center Carbon Black
Professional Arts Center (PAC) Carbon Black
Professional Arts Center (PAC) Windows
Lennar Medical Center  Carbon Black
Louis Pope Life Center  Carbon Black
Date Location Upgrade Type
April 2  Jackson Medical Towers Windows
Bascom Palmer Eye Institute (Medical Campus) Carbon Black
Bascom Palmer Eye Institute (Naples) Carbon Black
Bascom Palmer Eye Institute (Palm Beach Gardens) Carbon Black
April 9 Elliot Windows
Plantation Carbon Black
Deerfield Carbon Black
Jackson Medical Towers Carbon Black
MTSL Carbon Black
April 16 SMOB Windows
Applebaum Carbon Black
Sewell Building Carbon Black
International Health Center Carbon Black
April 23 Calder Library Training Rooms Windows
Kendall Medical Center Carbon Black
Boca Raton Carbon Black
Coral Springs Carbon Black
Hialeah/Miami Lakes Clinic Carbon Black
Hollywood Carbon Black
Westin Carbon Black
April 30 UMH Carbon Black
Date Location Upgrade Type
May 7 Don Soffer Clinical Research Center (formerly Clinical Research Building) Windows
May 28 Diabetes Research Institute (DRI) Windows
Date Location Upgrade Type
June 4 Batchelor Children's Research Institute Windows
June 4 Sylvester Comprehensive Canter Center at Deerfield Windows
June 12 Louis Pope Life Center  Windows
June 25 Fox Building  Windows
Date Location  Upgrade Type
July 5 Papanicolaou Cancer Research Building Windows